Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Gift cards

• Some health and personal care items (for hygiene reasons)

• Items on sale (unless defective)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Shipping for Returns
To return your product, you should mail your product to: [Insert Physical Address].
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged or Wrong Items
If the item is defective or damaged during transit, please contact us at carelif@qq.com immediately with photos of the product. We will arrange a replacement or full refund at no extra cost to you.